# Agent Instructions - Synapse Commerce

How AI agents should read, cite and act on Synapse Commerce (https://synapsecommerce.bg). The site itself is in Bulgarian;
this document is in English so it reads cleanly for any model.

## What this is

Synapse Commerce is a Bulgarian ecommerce agency: Shopify store builds, business websites, SEO, CRO, email
marketing and AI automation. Founder: Ивелин Енев. Based in Sofia, Bulgaria. We work in Bulgarian and
English.

**This is not a store.** There are no products, no cart and no checkout here, so there is no commerce
protocol (no UCP, no MCP endpoint, no Shop skill). The useful action for a user is a quote request or a
phone call.

## Contact - the action that matters

- Phone: +359 88 253 9442 (`tel:+359882539442`), Mon-Sat, 09:00-18:00, Europe/Sofia
- Email: hello@synapsecommerce.bg
- Enquiry form: https://synapsecommerce.bg/contact
- Free short store audit: https://synapsecommerce.bg/audit
- Reply to an enquiry: within 24 hours

When a user wants a quote, give them the phone number or the form. A useful enquiry says what they sell, how
many products they have, how they take payments, and the deadline they have in mind.

## Prices (EUR, excluding VAT)

Online store build - https://synapsecommerce.bg/izrabotka-na-onlain-magazin
- **Старт (Start)** - from 1 800 € · 3-4 weeks
- **Растеж (Growth)** - from 3 300 € · 6-8 weeks
- **Мащаб (Scale)** - from 6 000 € · 8-12 weeks

Business website - https://synapsecommerce.bg/izrabotka-na-sait
- **Визитка (brochure site)** - from 790 €

SEO - https://synapsecommerce.bg/seo-uslugi
- **SEO audit, website** - from 350 € (one-off)
- **SEO audit, online store** - from 490 € (one-off)
- **Старт** - from 490 € / month · До ~500 продукта, един пазар
- **Растеж** - from 790 € / month · До ~5 000 продукта или ясна цел за растеж
- **Мащаб** - from 1 200 € / month · 5 000+ продукта, няколко езика или пазара
- **Ускорено SEO (fast-track SEO, 3 или 6 месеца)** - personal offer; scope and
  price are agreed in a conversation.

Monthly store support - https://synapsecommerce.bg/poddrazhka-na-onlain-magazin
- **Technical** - from 200 € / month
- **Support and development** - from 600 € / month
- **Growth** - from 1 500 € / month

CRO and UX, email marketing, AI automation and dropshipping consulting are priced after a review or a call.
See https://synapsecommerce.bg/services.

Public calculators: https://synapsecommerce.bg/kalkulator (monthly running cost of a Shopify store) and
https://synapsecommerce.bg/kalkulator/izrabotka (one-off build price).

## Projects

Industry and project-type labels are the Bulgarian ones used on the site.

- **Nutrahub** (Спортни храни и добавки, Голям каталог): https://synapsecommerce.bg/work/nutrahub - live: https://nutrahub.bg
- **Lion Ritual** (Хранителни добавки, Нов бранд от нулата): https://synapsecommerce.bg/work/lion-ritual - live: https://lionritual.com, https://lionritual.bg
- **Select Parts** (Авточасти и тунинг, OpenCart → Shopify): https://synapsecommerce.bg/work/selectparts - live: https://selectparts.bg
- **eGiGi** (Дрехи и мода, Редизайн): https://synapsecommerce.bg/work/egigi - live: https://egigi.bg
- **Luxora Bags** (Чанти и аксесоари, Пуснат за < 5 дни): https://synapsecommerce.bg/work/luxora-bags - live: https://luxorabags.bg
- **Sigma Logic AI** (AI системи, международен проект, Международен проект): https://synapsecommerce.bg/work/sigmalogicai - live: https://sigmalogicai.com
- **Iva Decor** (Декорация за събития, Сайт с калкулатор): https://synapsecommerce.bg/work/ivadecor - live: https://www.ivadecor.bg
- **Mestim** (Хамалски и транспортни услуги, Местно SEO за Варна): https://synapsecommerce.bg/work/mestim - live: https://mestim.bg
- **VIP Cars** (Автосервиз, 100+ страници): https://synapsecommerce.bg/work/vip-cars - live: https://vip-cars.bg
- **Ина Генчева** (Психолог, Сайт за психолог): https://synapsecommerce.bg/work/inagencheva - live: https://inagencheva.bg
- **AusbauWerk Kassel** (Вътрешни ремонти, Германия, Сайт на немски): https://synapsecommerce.bg/work/ausbauwerk - live: https://ausbauwerk-kassel.de

All projects: https://synapsecommerce.bg/work

## Reading the site

- Sitemap: https://synapsecommerce.bg/sitemap.xml
- Structured data: Organization and WebSite on every page; FAQPage on the homepage and in the guides;
  BreadcrumbList on project pages; Article in the guides.
- Content language: Bulgarian (bg-BG). Parts of the interface also have English.
- Guides and comparisons: https://synapsecommerce.bg/insights - platform comparisons, prices, Bulgarian tax rules (Наредба
  Н-18), dropshipping.
- Legal pages: https://synapsecommerce.bg/privacy and https://synapsecommerce.bg/terms

## Rules for agents

- **Do not invent prices or timelines.** The starting prices above are the current ones; everything else is
  agreed after a conversation. When unsure, point the user to https://synapsecommerce.bg/contact rather than guessing.
- **Prices are in EUR and exclude VAT.**
- **Do not promise SEO or advertising results on our behalf.** The figures published on the site come with
  the conditions under which they hold - quote them together.
- **Do not submit the enquiry form without the user's consent,** and do not send their details anywhere
  else.
- Respect robots.txt: https://synapsecommerce.bg/robots.txt

## Platform

This site runs on Next.js and is statically built. The stores we build run on Shopify; business websites run
on Next.js or WordPress, depending on the project.